Privacy Policy

Effective Date: 07/10/2026

Company: Kidd Premier Medical Courier LLC

Website: www.kpmcourier.com

Kidd Premier Medical Courier LLC respects your privacy and is committed to protecting the information you share with us through our website, contact forms, phone calls, emails, SMS/text messages, and service requests.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Who We Are

Kidd Premier Medical Courier LLC provides dedicated medical courier and healthcare logistics services in the Greater Houston area. Our services may include transport of laboratory specimens, pharmaceuticals, medical devices, medical documents, and other healthcare-related materials.

Our website address is: www.kpmcourier.com

Information We Collect

When you contact us through our website, phone, email, SMS, or service request process, we may collect information such as:

• Your name
• Company or organization name
• Email address
• Phone number
• Pickup and delivery details
• Service request information
• Messages submitted through contact forms
• SMS/text message communication preferences
• Any additional information you choose to provide

We may also collect basic website usage information such as IP address, browser type, device information, pages visited, and general website activity.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries
• Provide quotes or service information
• Schedule medical courier services
• Communicate about pickups, deliveries, and recurring routes
• Send appointment reminders, follow-up messages, and inquiry responses when applicable
• Maintain business and service records
• Improve our website and customer experience
• Support safety, compliance, and chain-of-custody procedures

We do not sell or rent your personal information.

Healthcare and Sensitive Information

Because Kidd Premier Medical Courier LLC provides medical courier services, we may receive or handle sensitive healthcare-related information in connection with transport requests, delivery documentation, or chain-of-custody procedures.

We are committed to maintaining confidentiality and using sensitive information only for the purpose of providing requested courier services, supporting delivery documentation, and meeting applicable safety, privacy, and compliance requirements.

Contact Forms

If you submit a contact form on our website, the information you provide is sent to us so we can respond to your request. This information may be retained for customer service, business records, scheduling, and follow-up purposes.

Please do not submit unnecessary private medical information through a general website contact form unless specifically requested by an authorized representative.

Cookies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and help the website function properly.

Cookies may collect basic information about your visit, such as browser type, pages viewed, and general usage activity. You may disable cookies through your browser settings, but some website features may not function properly.

Analytics

We may use website analytics tools to understand how visitors use our website. These tools may collect general technical information such as device type, browser type, pages visited, and approximate location based on IP address.

This information helps us improve our website and services.

Embedded Content and Third-Party Links

Our website may include links to third-party websites or embedded content, such as maps, videos, forms, or social media content.

Third-party websites may collect data, use cookies, or track your interaction with their content. Kidd Premier Medical Courier LLC is not responsible for the privacy practices or content of third-party websites.

Who We Share Your Information With

We may share information only when necessary to:

• Provide requested courier services
• Communicate with authorized client representatives
• Complete pickup and delivery documentation
• Comply with legal, safety, insurance, or regulatory requirements
• Protect our business, clients, drivers, or transported assets

We do not share personal information with unrelated third parties for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical precautions to protect information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.

How Long We Retain Information

We retain information only as long as reasonably necessary for business operations, service records, legal obligations, insurance requirements, compliance purposes, dispute resolution, and customer service.

Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to any legal, operational, compliance, or recordkeeping obligations that may require us to retain it.

Children’s Privacy

Our website and services are intended for adults, businesses, healthcare providers, and professional organizations. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

SMS Terms & Conditions

Kidd Premier Medical Courier LLC may communicate with clients and prospective clients by SMS/text message when consent has been provided.

1. SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Kidd Premier Medical Courier LLC, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Service inquiries
• Pickup and delivery coordination
• Courier service updates

3. Message Frequency

Message frequency may vary depending on the type of communication and the nature of the service request.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Kidd Premier Medical Courier LLC verbally during a conversation or by otherwise providing consent through an approved communication method.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To opt out, reply STOP to any SMS message you receive from us. You may also contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. You may also contact us directly for assistance.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit www.kpmcourier.com.
• Message frequency may vary.

Contact Us

For questions about this Privacy Policy, SMS Terms & Conditions, or how your information is handled, please contact us:

Kidd Premier Medical Courier LLC is committed to secure, confidential, and compliant handling of healthcare logistics information.